Practical English
Handle travel, bookings, customer service, refunds, reviews, and recommendations with clear practical English.
Practical English Guide
Use English confidently in common real-world situations.
Learn repeatable structures for getting help, making arrangements, solving problems, and sharing useful opinions online.
What This Guide Covers
Build the practical skills you need to write, revise, and communicate with confidence.
Practical English Guides
Choose the situation you need now, or work through the guides in order to build the skill step by step.
How to Write a Hotel Request Email
Give booking details and make a specific request politely.
Read the overviewHow to Write an Airbnb Message
Communicate clearly with a host before, during, or after a stay.
Read guideHow to Write a Restaurant Reservation
Include the date, time, party size, and any important requirements.
Read guideHow to Write a Customer Service Email
Provide useful evidence and explain the help you need.
Read guideHow to Ask for a Refund Politely
State what went wrong and request a fair solution in a calm tone.
Read guideHow to Write a Google Review
Write a specific, fair review that helps future customers.
Read guideHow to Write an Amazon Review
Evaluate a product with relevant details, benefits, and limitations.
Read guideHow to Write a Recommendation
Support a recommendation with credible, useful reasons.
Read guide