Letters and Emails

Choose the right tone and layout for friendly or formal messages.

Friendly vs Formal

Friendly

  • Hi/Hello + Name
  • Chatty tone; share news and feelings
  • Sign off: From/Best wishes, + Name

Formal

  • Dear Sir/Madam or Dear Ms Khan
  • Polite tone; clear purpose
  • Sign off: Yours sincerely/faithfully

Try It

  1. Write a friendly email to a cousin about your weekend.
  2. Write a formal letter asking the headteacher for a new club.

Step-by-step Structure

Friendly letter/email

  1. Greeting: "Hi Sam,"
  2. Opening: One sentence to say why you are writing: "I had a great weekend."
  3. Body: 2–3 short sentences with details.
  4. Closing line: "See you soon!"
  5. Sign off: "From, Mia"

Formal letter/email

  1. Address/greeting: "Dear Ms Smith,"
  2. Opening: State your purpose in one sentence.
  3. Body: 2–3 clear sentences giving reasons or details.
  4. Polite closing: "Yours sincerely,"
  5. Sign name: Full name on the next line.

Sample Templates & Examples

Friendly (example):

Hi Grandma, I went to the park on Saturday. I saw ducks and fed them bread. I had ice cream and it was tasty. See you next week! From, Ava

Formal (example):

Dear Headteacher, I am writing to ask if we could start a gardening club after school. Many children like plants and would learn responsibility. Please could you let us know if this is possible? Yours sincerely, Emily Jones

Friendly email (short):

Hello Tom, I tried the new game you told me about — it was great! Would you like to play at lunchtime tomorrow? From, Mia

Formal note (short):

Dear Coach, Could we have extra football training on Fridays because many of us want to practice? Thank you for considering this. Yours sincerely, James

Practice tasks

  1. Write a short friendly email telling a friend about your favourite game.
  2. Write a short formal note asking your teacher for extra library time, using polite language.

Checklist before sending

  • Is your opening sentence clear (why you are writing)?
  • Have you used the right tone — friendly or formal?
  • Did you check spelling and punctuation?
  • Did you include a polite sign-off and your name?

Sentence starters & paragraph plan

Use these starters to structure an email or letter. Try writing one short sentence for each part to keep the message clear.

Friendly plan

  1. Greeting: "Hi [Name],"
  2. Opening sentence: "I hope you're well. I wanted to tell you about..."
  3. Main details: 1–2 short sentences about an event or feeling.
  4. Closing line: "See you soon!" + Sign off.

Formal plan

  1. Greeting: "Dear [Title/Name],"
  2. Opening: "I am writing to..." (state the purpose)
  3. Body: 2–3 clear sentences with reasons or facts.
  4. Polite closing: "Yours sincerely," + Full name.

Activity: write a 4-sentence friendly email using the friendly plan. Swap with a partner to check whether each part is present.

Common mistakes & editing tips

  • Wrong tone: Always think who will read the writing and choose words that fit (friendly vs formal).
  • Long or mixed-up sentences: Keep one idea per sentence so readers can follow easily.
  • Missing subject or sign-off: For formal notes include a full name; for emails include a clear greeting.
  • For emails, remember to add a subject line that says what your message is about (e.g., "Library club request").

Teacher suggestion: use two-colour editing—one colour for spelling/punctuation, another for tone/organization. Model editing on a projector and let pupils practise on short drafts.